Last updated: February 10, 2026
Welcome to Silcoo. These Terms of Use form a legally binding contract between you ("you," "your," "User," "Creator," or "Buyer") and Mapiz, Inc., a Delaware corporation doing business as Silcoo ("we," "us," "our," "Mapiz," or "Silcoo"). References to "Silcoo" in these Terms mean Mapiz, Inc. operating under the Silcoo brand.
Mapiz, Inc. provides Silcoo, a platform for content creators ("Creators") to offer premium digital content to their supporters ("Buyers") through subscription and direct purchase (the "Service"). Silcoo is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of Silcoo constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of them for your reference.
As part of these Terms, you agree to comply with the most recent version of our Privacy Policy and Content Policy, which are incorporated by reference into these Terms.
Any new tools, products, services, or features added to the Service shall be subject to these Terms of Use. We reserve the right to update and change the Terms of Use by posting updates and changes on the Silcoo app or website at any time. You agree that it is your responsibility to check the Terms from time to time for any updates or changes that may impact you, your purchase, or the Service. If you access or use the Service, or continue accessing or using the Service after being notified of a change to the Terms or the Privacy Policy, you confirm that you have read, understand and agree to be bound by the new Terms and Privacy Policy.
Please feel free to contact us at [email protected] for any questions, inquiries or issues.
Disputes. Please note that Section 18 (Disputes) contains an arbitration clause and class action waiver. By agreeing to the Terms, you agree to resolve all disputes through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and that you waive your right to participate in class actions, class arbitrations, or representative actions.
While we make reasonable efforts to provide you with accurate content, we make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, expertise, quality of work of the creators or in respect to any other content available through the Service. In no event shall we be liable to you or anyone else for any decision made or action taken by you in reliance on any such content. Furthermore, we do not in any way endorse or recommend any individual or entity listed or accessible through the Service.
"Content" means content, text, data, graphics, images, photographs, video, audio, information, suggestions, guidance, and other materials provided, made available or otherwise found through the Service, including, without limitation, Content provided in direct response to your questions or postings.
Silcoo users can sign up for a user account by following the instructions on the App. Silcoo reserves the right to reject any new registration or cancel any existing account at any time and for any reason.
Users may only register for an account for themselves or for a company or group that they have the authority to represent. Users represent and warrant that they have the authority to bind their employer, company, or group to these Terms of Use.
It is the User's responsibility to choose and maintain a secure password to access the Service. Users acknowledge that Silcoo is not liable for any breach, loss, or damage from your failure to maintain the security of an account and/or password.
Buyers accept that their email address may be shared with Creators when they interact with a Creator.
Users shall not:
Users are responsible for all activity that occurs on their account. Users must immediately notify Silcoo of any unauthorized use of their account, or any other account-related security breach of which a User is aware.
Users can delete their account at any time. Any breach or violation of any term in the Terms of Use as decided solely by Silcoo will result in the immediate termination of the account. You may not bring a claim against us for suspending or terminating another User's account, and you agree you will not bring such a claim. If you try to bring such a claim, you are responsible for any damages, including reasonable attorney's fees and costs. These terms remain in effect even if you no longer have an account.
You warrant and represent, and can demonstrate to our full satisfaction upon request, that:
We do not endorse or have control over any User Content, nor can we guarantee the authenticity of any information that Users may provide about themselves, including their identity.
You acknowledge that all Content accessed using the Service is at your own risk and you will be solely responsible and liable for any damage or loss to you or any other party resulting therefrom.
Once you have set up your account, you may upload your creations as images, videos, text, comments, graphics, etc. (collectively, the "Creator Content") to share with your Buyers. Creators retain ownership over the Creator Content, but grant the below license to Silcoo in order to distribute the Content.
Creators grant Mapiz, Inc. (d/b/a Silcoo) and its authorized sub-licensees and distributors a worldwide, non-exclusive, royalty-free right and license to reproduce, distribute, digitally transmit, stream, display, create derivative works of (solely for formatting, display, and distribution purposes), communicate to the public, synchronize, and collectively exploit the Creator Content and all associated copyrightable works or metadata for the sole purpose of providing and promoting the Service. The foregoing license grant does not affect your ownership or license rights in the Creator Content, including the right to grant additional licenses to the material. You agree to indemnify Silcoo and its affiliates, directors, officers and employees and hold them harmless from any and all claims and expenses, including attorneys' fees, arising from the Creator Content and/or your failure to comply with these Terms.
The personal information you submit to Silcoo is governed by the Silcoo Privacy Policy.
You agree to only post or upload media (like photos, videos or audio) on the App that you have taken yourself or that you have all rights to transmit and license and which do not violate trademark, copyright, privacy or any other rights of any other person. By uploading any media on the App, you warrant that you have permission from all persons appearing in your media for you to make this contribution and grant the rights described herein. Never post a picture or video of or with someone else unless you have their explicit permission.
All Creator Content must comply with our Content Policy. Silcoo reserves the right to remove any content that violates the Content Policy and to suspend or terminate accounts of repeat violators.
In cases where you feel threatened or believe someone else is in danger, you should contact your local law enforcement agency immediately.
Silcoo reserves the right to review all Content prior to or after submission to the App and to remove any media for any reason, at any time, without prior notice, at our sole discretion. Silcoo reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.
By creating an account on our Service, you agree to receive service-related communications, including transactional emails, security alerts, and account notifications.
With your consent, we may send you newsletters, marketing or promotional materials. You may opt out of receiving any or all marketing communications from us at any time by following the unsubscribe link or instructions provided in any email we send. Opting out of marketing communications does not affect service-related communications.
Before listing content for sale on Silcoo, Creators must complete identity verification ("IDV"). IDV requires:
Silcoo reserves the right to reject any IDV submission and to require re-verification at any time. Silcoo periodically reviews seller content to verify that the person depicted matches the verified seller. Failure of a verification review will result in content removal and account suspension or termination.
Seller IDV records are retained in accordance with applicable law and Silcoo's Privacy Policy.
Silcoo employs a combination of automated and manual content review to enforce its Content Policy. Automated systems scan uploaded content for prohibited material. Manual reviews are conducted periodically to verify that content depicts only the verified seller.
Silcoo may remove any content and suspend or terminate any account that violates these Terms or the Content Policy, at any time and in its sole discretion, with or without notice. Silcoo maintains records of all moderation actions.
Silcoo collects fees and payments from Buyers on behalf of Creators. When Creators "cash out" (i.e., receive their earnings in crypto or fiat currency), Silcoo takes a commission as indicated on the App. Currently the commission is 15%, but Silcoo reserves the right to modify its fees upon notice to its Users.
We collect tax identification information and report this to tax authorities as legally required. You are responsible for reporting any income or withholding taxes which may be due as a result of payments received.
Silcoo retains your data in accordance with the retention schedule described in our Privacy Policy. Retention periods vary by data type and may be extended by active legal holds or as required by law.
Once you have set up your account, the Service allows Buyers to upload images, videos, text, comments, graphics, etc. to the App (collectively, the "Fan Content"). Buyers retain ownership over all the Fan Content, but grant the below license to Silcoo.
Buyers grant Mapiz, Inc. (d/b/a Silcoo) and its authorized sub-licensees and distributors a worldwide, non-exclusive, royalty-free right and license to reproduce, distribute, digitally transmit, stream, display, create derivative works of (solely for formatting, display, and distribution purposes), communicate to the public, synchronize, and collectively exploit the Fan Content and all associated copyrightable works or metadata for the sole purpose of providing the Service. The foregoing license grant does not affect your ownership or license rights in the Fan Content, including the right to grant additional licenses to the material. You agree to indemnify Silcoo and its affiliates, directors, officers and employees and hold them harmless from any and all claims and expenses, including attorneys' fees, arising from the Fan Content and/or your failure to comply with these Terms.
Any personal information you submit to Silcoo is governed by the Silcoo Privacy Policy.
You agree to only post or upload media (like photos, videos or audio) on the App that you have taken yourself or that you have all rights to transmit and license and which do not violate trademark, copyright, privacy or any other rights of any other person. By uploading any media on the App, you warrant that you have permission from all persons appearing in your media for you to make this contribution and grant the rights described herein.
The Service may contain functionalities (including blogs, message boards, user reviews, etc.) that allow users to upload content to the App (collectively the "Communication Service"). You agree that you will not upload or transmit any communications or content via the Communication Service that infringe or violate any rights of any party. By submitting communications or content via the Communication Service, you agree that such submission is non-confidential for all purposes. You agree to use the Communication Service only to post, send and receive messages and material that are proper and related to the particular Communication Service.
All Fan Content must comply with our Content Policy.
We may provide links to third-party websites or offer certain third party services (collectively, "Third Party Services"). Such Third Party Services are provided "AS IS" without indemnification, support, or warranty of any kind, and this Agreement does not apply to your use of any such offered Third Party Services.
You are responsible for evaluating whether you want to access or use such Third Party Services. We reserve the right to suspend Third Party Services at any time. You should review any applicable terms and/or privacy policies of a Third Party Service before using it or sharing any information with it. We are not responsible for, nor endorse any features, content, advertising, products or other materials on or available from such Third Party Services.
Silcoo does not recommend and does not endorse the content on any third-party websites. Silcoo is not responsible for the content of linked third-party sites, third-party sites provided as search results, or third-party advertisements, and does not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms of use for such sites.
Buyers use the Silcoo App to support their favorite Creators and gain access to exclusive content and merchandise. Creators set their own fees, which are indicated on each Creator's specific page. If you are located in a jurisdiction in which Silcoo is required to charge and collect tax (e.g., VAT or sales tax), then this tax is added to the total charge. We reserve the right at any time to change our fees and billing methods, either immediately upon posting on the App or by email delivery to you.
If you wish to purchase a subscription or any product made available through the App (collectively, the "Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, and your billing address.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply is true, correct and complete.
The App may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
We reserve the right to refuse or cancel any order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, if fraud or an unauthorized or illegal transaction is suspected, or other reasons. Creators also have the right to block certain Buyers or delete their accounts.
Chargebacks may be initiated when Buyers reach out to their financial institutions to dispute a transaction. Silcoo will review any potentially fraudulent chargebacks and may prevent Buyers from subscribing to additional Creators during that review. If a Buyer's chargebacks are found to be fraudulent, Silcoo reserves the right to suspend or remove their account.
Purchases made on Silcoo are generally final and non-refundable. Exceptions may be granted in our sole discretion. Nothing in this section is intended to override mandatory consumer protection refund rights that may apply in your jurisdiction.
All Users agree that they shall only use the Service and/or App for legal purposes and shall NOT:
We reserve the right to upgrade, maintain, tune, backup, amend, add or remove features, redesign, improve or otherwise alter the Service.
You acknowledge that Mapiz, Inc. (d/b/a Silcoo) retains ownership of all Intellectual Property of Silcoo incorporated in the Service and/or App (including all improvements, enhancements, updates and corrections) and any Intellectual Property generated by Silcoo in the process of providing the Service and/or App.
You may use software, proprietary systems and Intellectual Property owned by Silcoo, or for which Silcoo has appropriate authority to use, and you agree that such Intellectual Property is protected by copyright, trademarks, patents, proprietary rights and other laws, both domestically and internationally. You warrant that you shall not knowingly infringe on any third-party rights through the use of the Service.
You agree and accept that any Intellectual Property generated by you specifically relating to the Silcoo platform itself — including ideas, enhancements, feature requests, suggestions, bug reports, and feedback about the Service — is owned by Mapiz, Inc. This includes the Silcoo name, trademarks, logo and design. For clarity, this section does not apply to Creator Content or Fan Content, ownership of which is governed by Sections 3 and 9 respectively. Nothing in this Agreement transfers ownership of your Creator Content or Fan Content to Silcoo.
You further warrant that by using the Service you will not:
To the extent that any derivative works of the Service cannot be assigned to Silcoo, you hereby grant Silcoo a perpetual and irrevocable (irrespective of the expiration or termination of this Agreement), non-exclusive, transferable, worldwide, and royalty-free license to reproduce, distribute, perform, and display any derivative works of the Service developed by or for the User.
All materials posted on this platform are protected by the copyright laws in the United States and in foreign countries. Silcoo authorizes you to view or copy the material on the App solely for your personal, noncommercial use. All rights not expressly granted herein are reserved to Mapiz, Inc. and its licensors. If you violate any of these Terms, your permission to use the materials automatically terminates and you must immediately destroy any copies you have made.
Currently Silcoo does not support its Service via advertising. If in the future Silcoo adds advertising to its Service, then you agree that we may place such advertising and promotions on the App, or on, about, or in conjunction with your User Content. The manner, mode, and extent of such advertising and promotions are subject to change without specific notice to you. You will not be entitled to any compensation for such advertisements.
You acknowledge that any suggestions for correction, change, and modification to our Service, information and reports you provide to us, and other feedback (collectively "Feedback"), and any improvements, updates, modifications, or enhancements relating to Feedback (collectively, "Revisions") are and will remain our property. All Feedback and Revisions become the sole and exclusive property of Mapiz, Inc.
You assign to us any and all right, title, and interest (including patent, copyright, trade secret, trademark, and any other intellectual property right) that you may have in any Feedback and Revisions.
You agree to waive any moral rights you may have in any Feedback and Revisions. At our request, you will execute any document, registration or filing required to give effect to these provisions.
Silcoo cooperates with law enforcement in accordance with applicable law. We may disclose user information in response to valid legal process, including subpoenas, court orders, and search warrants, and may preserve user data upon lawful request. In emergency situations involving imminent danger of death or serious physical injury, Silcoo may voluntarily disclose information to law enforcement without prior legal process as permitted by law. For more information, see our Law Enforcement Guidelines.
Unless prohibited by a court order or applicable law, Silcoo will attempt to notify affected users of law enforcement requests prior to disclosure. You agree that Silcoo shall have no liability to you for any disclosure made in good faith compliance with valid legal process or applicable law.
Law enforcement requests should be directed to:
Mapiz, Inc. (d/b/a Silcoo)
Attn: Legal Department
Email: [email protected]
If you're upset with us, let us know, and hopefully we can resolve your issue. But if we can't, then these rules will govern any legal dispute involving our Service:
The Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws rules, and the laws of the United States of America. These laws will apply no matter where in the world you live, but if you live outside of the United States, you may be entitled to the protection of the mandatory consumer protection provisions of your local consumer protection law.
You and Mapiz, Inc. (d/b/a Silcoo) agree that any dispute or claim arising from or relating to the Terms shall be finally settled by final and binding arbitration, using the English language, administered by the American Arbitration Association (the "AAA") under its Commercial Arbitration Rules then in effect. Arbitration will be handled by a sole arbitrator in accordance with those rules. Judgment on the arbitration award may be entered in any court that has jurisdiction.
ANY ARBITRATION UNDER THE TERMS WILL TAKE PLACE ON AN INDIVIDUAL BASIS — CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED. YOU UNDERSTAND THAT BY AGREEING TO THE TERMS, YOU AND MAPIZ, INC. ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION OR CLASS ARBITRATION.
Notwithstanding the foregoing, each party shall have the right to bring an action in a court of proper jurisdiction for injunctive or other equitable or conservatory relief, pending a final decision by the arbitrator. You may instead assert your claim in "small claims" court, but only if your claim qualifies, your claim remains in such court, and your claim remains on an individual, non-representative, and non-class basis.
Payment for any and all reasonable AAA filing, administrative, and arbitrator fees will be in accordance with the Consumer Arbitration Rules.
We're based in Delaware, so any legal action against Mapiz, Inc. related to our Service must be filed and take place in the State of Delaware. The seat of any arbitration shall be in Delaware. For any actions not subject to arbitration, you and Mapiz, Inc. agree to submit to the personal jurisdiction of a state court located in the State of Delaware.
If you are a government agent or entity in the United States using the Service in your official capacity, and you are legally unable to agree to the clauses in this section, then those clauses do not apply to you. In that case, the Terms and any action related to the Terms will be governed by the laws of the United States (without reference to conflict of laws) and, in the absence of federal law and to the extent permitted under federal law, the laws of the State of Delaware.
If we make any changes to this "Disputes" section after the date you last accepted the Terms, those changes will not apply to any claims filed in a legal proceeding against Silcoo prior to the date the changes became effective. Silcoo will notify you of substantive changes to this section at least 30 days prior to the date the change will become effective.
SILCOO DOES NOT GUARANTEE THAT THE SERVICE WILL BE PERFORMED ERROR-FREE OR UNINTERRUPTED, OR THAT SILCOO WILL CORRECT ALL SERVICE ERRORS. YOU ACKNOWLEDGE THAT SILCOO DOES NOT CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, AND THAT THE SERVICE MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF SUCH COMMUNICATIONS FACILITIES. SILCOO IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS.
TO THE EXTENT NOT PROHIBITED BY LAW, THESE WARRANTIES ARE EXCLUSIVE AND THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS INCLUDING FOR HARDWARE, SYSTEMS, NETWORKS OR ENVIRONMENTS OR FOR MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MAPIZ, INC.'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS PAID BY YOU TO SILCOO IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100.00). IN NO EVENT SHALL WE BE LIABLE TO YOU (OR TO ANY THIRD PARTY CLAIMING UNDER OR THROUGH YOU) FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE APP AND/OR THE SERVICE. THESE EXCLUSIONS APPLY TO ANY CLAIMS FOR LOST PROFITS, LOST DATA, LOSS OF GOODWILL, COMPUTER FAILURE OR MALFUNCTION, ANY OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF WE KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
In the event of any service failure, Silcoo may issue you a credit. Silcoo is not required to issue refunds or to make payments against such credits under any circumstances, including without limitation termination of this Agreement. Credits issued are your sole and exclusive remedy for any Service failure.
Silcoo is not liable for (1) any content posted by Users on our App or Service; (2) contracts, contractual obligations, or other obligations that may arise from a relationship between Users; (3) any review of content posted on our App or Service; (4) any damages that result through the use of our Service; (5) any negative or critical comments that may be posted by Users or third parties through the Service; or (6) any of the third party services you may be provided pursuant to your use of the Service.
We are not required to or under any obligation to review, screen, edit, monitor or remove any content posted on our App, although we reserve the right to do so.
YOU AGREE THAT YOU USE THE APP ENTIRELY AT YOUR OWN RISK.
YOU AGREE TO INDEMNIFY MAPIZ, INC. (D/B/A SILCOO) FOR ANY LOSS, DAMAGE, COST OR EXPENSE THAT SILCOO MAY SUFFER OR INCUR AS A RESULT OF OR IN CONNECTION WITH YOUR USE OF OR CONDUCT IN CONNECTION WITH THE SERVICE AND/OR APP, INCLUDING ANY BREACH BY YOU OF THIS AGREEMENT. We reserve the right to exclusive control over the defense of a claim covered by this clause. Your obligation to indemnify under this clause also applies to our subsidiaries, affiliates, officers, directors, employees, agents and third party service providers.
As an inducement to Silcoo permitting you to access and use the Service, you hereby agree to release Mapiz, Inc. (d/b/a Silcoo), and its affiliates and subsidiaries, and each of their respective officers, directors, agents, partners, and employees from all damages (whether direct, indirect, incidental, consequential, or otherwise), losses, liabilities, costs, and expenses of every kind and nature, known and unknown, arising out of or in any way connected with disputes between you and third parties (including other Users) in connection with the Service.
A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE RELEASED PARTY.
In the event that either Party breaches any portion of this Agreement, the prevailing Party in an action to enforce this Agreement may recover from the other its reasonable attorneys' fees and costs, if employment of an attorney was necessary.
If you believe any materials accessible on or from the App infringe your copyright, you may request removal of those materials by contacting us and providing the following information:
Our designated agent for copyright issues: [email protected]
In an effort to protect the rights of copyright owners, Mapiz, Inc. maintains a policy for the termination, in appropriate circumstances, of subscribers and account holders of the App who are repeat infringers.
The User can direct notices, enquiries, complaints and so forth to Silcoo at: [email protected]
A consent, notice or communication under this Agreement is effective if it is sent as an electronic communication unless required to be physically delivered under law. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
We may update these Terms from time to time. If we believe that the changes are material, we'll let you know by posting the changes through the Service or on the App, or sending you an email or message about the changes. Changes will be effective upon posting. You are responsible for reviewing and becoming familiar with any changes. Your use of the Service following the changes constitutes your acceptance of the updated Terms.
The following provisions survive the expiration or termination of this Agreement: Liability, User Content, Disputes, Feedback, Attorney's Fees, Intellectual Property, Indemnity, Data Retention, and Jurisdiction.